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Good morning! Tracy sent in this email along with her quote and it is a wonderful one to share with you. Tracy writes, " I work for a large bank where I am the branch manager. I am fortunate that I have a great staff and we have wonderful customers! So for the most part, I don't deal with too many complaints or angry people. BUT- on occasion I do and I always say to my staff, 'Isn't it just easier to be nice?' Obviously this goes for the people I work with, work for, customers I deal with and people I see out at other places.
"I never understand why people don't say thank you or smile at other people. I don't get why people are rude or mean or negative. I love nice people and I don't care if it's my boss, my kids or the drive through guy at McDonalds! I have found in my "all-knowing" 31 years that life is easier when you're a nice person."
I agree wholeheartedly with Tracy. In order to maintain personal happiness, we have to be nice, even when others aren't following the golden rule. The quickest way to diffuse a difficult situation is to handle it with genuine kindness and care. Often when people get upset or angry or grumpy, all they want is to be "heard." Instead of hearing, many people lash back. Then you have two people trying to be heard. You can guess the result--no one is heard because no one is listening.
Your Turn:
Today, don't miss an opportunity to be "nice." Smile at others, be genuine when you say "hello," and greet everyone with kindness.
Your Affirmation:
I maximize every opportunity to be genuine and caring
Challenge Life!
Brook Noel
And as always, don't forget to start your day with a heartfelt "Something great is going to happen today... I can't wait to see what it is!"
And when ending your day ask yourself, "What is one more thing I can do to make today matter?"
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